Information you provide
When you request availability or contact us, we may collect your name, email address, phone number, requested service, expected parking period, number of vehicles, arrival date, and any vehicle, auction, transport, or timing details you choose to provide.
Information collected automatically
Our hosting systems may process limited technical data such as IP address, browser and device information, requested pages, timestamps, security events, and server logs. The website also uses an essential, short-lived session cookie to protect the contact form and blog administration area. We do not currently use advertising pixels or sell browsing profiles.
How we use information
Monex Auto Enterprise uses information to answer inquiries, check availability, prepare or coordinate requested services, communicate about vehicle arrivals and pickup, maintain appropriate business records, operate the website, prevent spam and misuse, and comply with applicable legal obligations.
How information is shared
We do not sell personal information. We may share information with hosting, email, security, transportation, or other service providers only as reasonably necessary to operate the website or respond to a request. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction subject to appropriate safeguards.
Email delivery and service providers
Website requests are sent through authenticated business email hosted by Hostinger. Hostinger and other infrastructure providers may process limited contact and technical information on our behalf to provide hosting, email delivery, backups, and security.
Security
We use measures designed for this website, including encrypted HTTPS connections, server-side validation, request limits, restricted administrative access, and protected email credentials. No internet service or storage method can guarantee absolute security.
Retention
We retain inquiry and related business information only for as long as reasonably necessary for communication, operations, recordkeeping, legal obligations, security, and dispute prevention. Technical rate-limit records are short-lived and used to protect the service.
Your choices
You may ask to access, correct, or delete personal information associated with a website inquiry. Some information may be retained when reasonably necessary for legal, security, accounting, or operational purposes. You may decline to provide optional details, although that can limit our ability to answer or coordinate a request.
Children’s privacy
This business website is not directed to children under 13, and we do not knowingly collect personal information from children through it.
Policy changes
We may update this policy when our website or practices change. The “Last updated” date above identifies the current version.
Contact
For privacy questions or requests, email [email protected] or write to Monex Auto Enterprise, 5920 SW 202 AVE, Pembroke, FL 33332.